PRIVACY POLICY

PRIVACY POLICY
We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the NOA
d.o.o. The use of the Internet pages of the NOA d.o.o. is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the NOA d.o.o.. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled. As the controller, the NOA d.o.o. has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

1. DEFINITIONS
The data protection declaration of the NOA d.o.o. is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.
In this data protection declaration, we use, inter alia, the following terms:

A) PERSONAL DATA
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

B) DATA SUBJECT
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

C) PROCESSING
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means,such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission,dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

D) RESTRICTION OF PROCESSING
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

E) PROFILING
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

F) PSEUDONYMISATION
Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

G) CONTROLLER OR CONTROLLER RESPONSIBLE FOR THEPROCESSING
Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with
others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

H) PROCESSOR
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

I) RECIPIENT
Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

J) THIRD PARTY
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

K) CONSENT
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a
statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. NAME AND ADDRESS OF THE CONTROLLER
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
NOA d.o.o.
Zagreb
Preradovićeva 17
Mail; sales@noaglampingresort.com

3. NAME AND ADDRESS OF THE DATA PROTECTION OFFICER
The Data Protection Officer of the controller is:
Email: sales@noaglampingresort.com
Website: www.noaglampingresort.com

Any data subject may, at any time, contact our Data Protection Officer directly with all questions and suggestions concerning data protection.

4. COOKIES
The Internet pages of the NOA d.o.o. use cookies. Cookies are text files that are stored in a computer system via an Internet browser.
Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specificInternet browser can be recognized and identified using the unique cookie ID. Through the use of cookies, the NOA d.o.o. can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.
By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to
recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie. The data subject may, at any time, prevent the setting of cookies through our
website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

5. COLLECTION OF GENERAL DATA AND INFORMATION
The website of the NOA d.o.o. collects a series of general data and informationn when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, the NOA d.o.o. does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the NOA d.o.o. analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

6. REGISTRATION ON OUR WEBSITE
The data subject has the possibility to register on the website of the controller with the indication of personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration.
The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The
controller may request transfer to one or more processors (e.g. a parcel service) that also uses personal data for an internal purpose which is
attributable to the controller.By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses.

Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution. The registration of the data subject, with the voluntary indication of personal
data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller. The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request
or indication of the data subject, insofar as there are no statutory storage obligations. The entirety of the controller’s employees are available to the data subject in this respect as contact persons.

7. SUBSCRIPTION TO OUR NEWSLETTERS
On the website of the NOA d.o.o., users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller. The NOA d.o.o. informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise’s newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller. The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.

8. NEWSLETTER-TRACKING
The newsletter of the NOA d.o.o. contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, the NOA d.o.o. may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects. Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The NOA d.o.o. automatically regards a withdrawal from the receipt of the newsletter as a revocation.

9. CONTACT POSSIBILITY VIA THE WEBSITE
The website of the NOA d.o.o. contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us,
which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

10. ROUTINE ERASURE AND BLOCKING OF PERSONAL DATA
The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.
If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

11. RIGHTS OF THE DATA SUBJECT

A) RIGHT OF CONFIRMATION
Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.

B) RIGHT OF ACCESS
Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following
information:
 the purposes of the processing;
 the categories of personal data concerned;

 the recipients or categories of recipients to whom the personal data have
been or will be disclosed, in particular recipients in third countries or
international organisations;
 where possible, the envisaged period for which the personal data will be
stored, or, if not possible, the criteria used to determine that period;
 the existence of the right to request from the controller rectification or
erasure of personal data, or restriction of processing of personal data
concerning the data subject, or to object to such processing;
 the existence of the right to lodge a complaint with a supervisory
authority;
 where the personal data are not collected from the data subject, any
available information as to their source;
 the existence of automated decision-making, including profiling, referred
to in Article 22(1) and (4) of the GDPR and, at least in those cases,
meaningful information about the logic involved, as well as the
significance and envisaged consequences of such processing for the
data subject.
Furthermore, the data subject shall have a right to obtain information as to
whether personal data are transferred to a third country or to an international
organisation. Where this is the case, the data subject shall have the right to be
informed of the appropriate safeguards relating to the transfer.
If a data subject wishes to avail himself of this right of access, he or she may,
at any time, contact any employee of the controller.

C) RIGHT TO RECTIFICATION
Each data subject shall have the right granted by the European legislator to
obtain from the controller without undue delay the rectification of inaccurate
personal data concerning him or her. Taking into account the purposes of the
processing, the data subject shall have the right to have incomplete personal
data completed, including by means of providing a supplementary statement.
If a data subject wishes to exercise this right to rectification, he or she may, at
any time, contact any employee of the controller.

D) RIGHT TO ERASURE (RIGHT TO BE FORGOTTEN)
Each data subject shall have the right granted by the European legislator to
obtain from the controller the erasure of personal data concerning him or her
without undue delay, and the controller shall have the obligation to erase
personal data without undue delay where one of the following grounds applies,
as long as the processing is not necessary:
 The personal data are no longer necessary in relation to the purposes for
which they were collected or otherwise processed.
 The data subject withdraws consent to which the processing is based
according to point (a) of Article 6(1) of the GDPR, or point (a) of Article

9(2) of the GDPR, and where there is no other legal ground for the
processing.
 The data subject objects to the processing pursuant to Article 21(1) of
the GDPR and there are no overriding legitimate grounds for the
processing, or the data subject objects to the processing pursuant to
Article 21(2) of the GDPR.
 The personal data have been unlawfully processed.
 The personal data must be erased for compliance with a legal obligation
in Union or Member State law to which the controller is subject.
 The personal data have been collected in relation to the offer of
information society services referred to in Article 8(1) of the GDPR.
If one of the aforementioned reasons applies, and a data subject wishes to
request the erasure of personal data stored by the NOA d.o.o., he or she may,
at any time, contact any employee of the controller. An employee of NOA d.o.o.
shall promptly ensure that the erasure request is complied with immediately.
Where the controller has made personal data public and is obliged pursuant to
Article 17(1) to erase the personal data, the controller, taking account of
available technology and the cost of implementation, shall take reasonable
steps, including technical measures, to inform other controllers processing the
personal data that the data subject has requested erasure by such controllers
of any links to, or copy or replication of, those personal data, as far as
processing is not required. An employees of the NOA d.o.o. will arrange the
necessary measures in individual cases.

E) RIGHT OF RESTRICTION OF PROCESSING
Each data subject shall have the right granted by the European legislator to
obtain from the controller restriction of processing where one of the following
applies:
 The accuracy of the personal data is contested by the data subject, for a
period enabling the controller to verify the accuracy of the personal data.
 The processing is unlawful and the data subject opposes the erasure of
the personal data and requests instead the restriction of their use
instead.
 The controller no longer needs the personal data for the purposes of the
processing, but they are required by the data subject for the
establishment, exercise or defence of legal claims.
 The data subject has objected to processing pursuant to Article 21(1) of
the GDPR pending the verification whether the legitimate grounds of the
controller override those of the data subject.
If one of the aforementioned conditions is met, and a data subject wishes to
request the restriction of the processing of personal data stored by the NOA
d.o.o., he or she may at any time contact any employee of the controller. The
employee of the NOA d.o.o. will arrange the restriction of the processing.

F) RIGHT TO DATA PORTABILITY
Each data subject shall have the right granted by the European legislator, to
receive the personal data concerning him or her, which was provided to a
controller, in a structured, commonly used and machine-readable format. He or
she shall have the right to transmit those data to another controller without
hindrance from the controller to which the personal data have been provided,
as long as the processing is based on consent pursuant to point (a) of Article
6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract
pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried
out by automated means, as long as the processing is not necessary for the
performance of a task carried out in the public interest or in the exercise of
official authority vested in the controller.
Furthermore, in exercising his or her right to data portability pursuant to Article
20(1) of the GDPR, the data subject shall have the right to have personal data
transmitted directly from one controller to another, where technically feasible
and when doing so does not adversely affect the rights and freedoms of others.
In order to assert the right to data portability, the data subject may at any time
contact any employee of the NOA d.o.o..

G) RIGHT TO OBJECT
Each data subject shall have the right granted by the European legislator to
object, on grounds relating to his or her particular situation, at any time, to
processing of personal data concerning him or her, which is based on point (e)
or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these
provisions.
The NOA d.o.o. shall no longer process the personal data in the event of the
objection, unless we can demonstrate compelling legitimate grounds for the
processing which override the interests, rights and freedoms of the data
subject, or for the establishment, exercise or defence of legal claims.
If the NOA d.o.o. processes personal data for direct marketing purposes, the
data subject shall have the right to object at any time to processing of personal
data concerning him or her for such marketing. This applies to profiling to the
extent that it is related to such direct marketing. If the data subject objects to
the NOA d.o.o. to the processing for direct marketing purposes, the NOA d.o.o.
will no longer process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to his or her
particular situation, to object to processing of personal data concerning him or
her by the NOA d.o.o. for scientific or historical research purposes, or for
statistical purposes pursuant to Article 89(1) of the GDPR, unless the
processing is necessary for the performance of a task carried out for reasons of
public interest.
In order to exercise the right to object, the data subject may contact any
employee of the NOA d.o.o.. In addition, the data subject is free in the context
of the use of information society services, and notwithstanding Directive

2002/58/EC, to use his or her right to object by automated means using
technical specifications.

H) AUTOMATED INDIVIDUAL DECISION-MAKING, INCLUDING PROFILING
Each data subject shall have the right granted by the European legislator not to
be subject to a decision based solely on automated processing, including
profiling, which produces legal effects concerning him or her, or similarly
significantly affects him or her, as long as the decision (1) is not is necessary
for entering into, or the performance of, a contract between the data subject
and a data controller, or (2) is not authorised by Union or Member State law to
which the controller is subject and which also lays down suitable measures to
safeguard the data subject’s rights and freedoms and legitimate interests, or
(3) is not based on the data subject’s explicit consent.
If the decision (1) is necessary for entering into, or the performance of, a
contract between the data subject and a data controller, or (2) it is based on
the data subject’s explicit consent, the NOA d.o.o. shall implement suitable
measures to safeguard the data subject’s rights and freedoms and legitimate
interests, at least the right to obtain human intervention on the part of the
controller, to express his or her point of view and contest the decision.
If the data subject wishes to exercise the rights concerning automated
individual decision-making, he or she may, at any time, contact any employee
of the NOA d.o.o..

I) RIGHT TO WITHDRAW DATA PROTECTION CONSENT
Each data subject shall have the right granted by the European legislator to
withdraw his or her consent to processing of his or her personal data at any
time.
If the data subject wishes to exercise the right to withdraw the consent, he or
she may, at any time, contact any employee of the NOA d.o.o..

12. DATA PROTECTION FOR APPLICATIONS AND THE APPLICATION
PROCEDURES
The data controller shall collect and process the personal data of applicants for
the purpose of the processing of the application procedure. The processing
may also be carried out electronically. This is the case, in particular, if an
applicant submits corresponding application documents by e-mail or by means
of a web form on the website to the controller. If the data controller concludes
an employment contract with an applicant, the submitted data will be stored for
the purpose of processing the employment relationship in compliance with legal
requirements. If no employment contract is concluded with the applicant by the
controller, the application documents shall be automatically erased two months
after notification of the refusal decision, provided that no other legitimate
interests of the controller are opposed to the erasure. Other legitimate interest

in this relation is, e.g. a burden of proof in a procedure under the General
Equal Treatment Act (AGG).

13. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE
OF FACEBOOK
On this website, the controller has integrated components of the enterprise
Facebook. Facebook is a social network.
A social network is a place for social meetings on the Internet, an online
community, which usually allows users to communicate with each other and
interact in a virtual space. A social network may serve as a platform for the
exchange of opinions and experiences, or enable the Internet community to
provide personal or business-related information. Facebook allows social
network users to include the creation of private profiles, upload photos, and
network through friend requests.
The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo
Park, CA 94025, United States. If a person lives outside of the United States or
Canada, the controller is the Facebook Ireland Ltd., 4 Grand Canal Square,
Grand Canal Harbour, Dublin 2, Ireland.
With each call-up to one of the individual pages of this Internet website, which
is operated by the controller and into which a Facebook component (Facebook
plug-ins) was integrated, the web browser on the information technology
system of the data subject is automatically prompted to download display of the
corresponding Facebook component from Facebook through the Facebook
component. An overview of all the Facebook Plug-ins may be accessed under
https://developers.facebook.com/docs/plugins/. During the course of this
technical procedure, Facebook is made aware of what specific sub-site of our
website was visited by the data subject.
If the data subject is logged in at the same time on Facebook, Facebook
detects with every call-up to our website by the data subject—and for the entire
duration of their stay on our Internet site—which specific sub-site of our
Internet page was visited by the data subject. This information is collected
through the Facebook component and associated with the respective Facebook
account of the data subject. If the data subject clicks on one of the Facebook
buttons integrated into our website, e.g. the “Like” button, or if the data subject
submits a comment, then Facebook matches this information with the personal
Facebook user account of the data subject and stores the personal data.
Facebook always receives, through the Facebook component, information
about a visit to our website by the data subject, whenever the data subject is
logged in at the same time on Facebook during the time of the call-up to our
website. This occurs regardless of whether the data subject clicks on the
Facebook component or not. If such a transmission of information to Facebook
is not desirable for the data subject, then he or she may prevent this by logging
off from their Facebook account before a call-up to our website is made.

The data protection guideline published by Facebook, which is available at
https://facebook.com/about/privacy/, provides information about the collection,
processing and use of personal data by Facebook. In addition, it is explained
there what setting options Facebook offers to protect the privacy of the data
subject. In addition, different configuration options are made available to allow
the elimination of data transmission to Facebook. These applications may be
used by the data subject to eliminate a data transmission to Facebook.

14. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE
OF GOOGLE ANALYTICS (WITH ANONYMIZATION FUNCTION)
On this website, the controller has integrated the component of Google
Analytics (with the anonymizer function). Google Analytics is a web analytics
service. Web analytics is the collection, gathering, and analysis of data about
the behavior of visitors to websites. A web analysis service collects, inter alia,
data about the website from which a person has come (the so-called referrer),
which sub-pages were visited, or how often and for what duration a sub-page
was viewed. Web analytics are mainly used for the optimization of a website
and in order to carry out a cost-benefit analysis of Internet advertising.
The operator of the Google Analytics component is Google Inc., 1600
Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.
For the web analytics through Google Analytics the controller uses the
application “_gat. _anonymizeIp”. By means of this application the IP address
of the Internet connection of the data subject is abridged by Google and
anonymised when accessing our websites from a Member State of the
European Union or another Contracting State to the Agreement on the
European Economic Area.
The purpose of the Google Analytics component is to analyze the traffic on our
website. Google uses the collected data and information, inter alia, to evaluate
the use of our website and to provide online reports, which show the activities
on our websites, and to provide other services concerning the use of our
Internet site for us.
Google Analytics places a cookie on the information technology system of the
data subject. The definition of cookies is explained above. With the setting of
the cookie, Google is enabled to analyze the use of our website. With each
call-up to one of the individual pages of this Internet site, which is operated by
the controller and into which a Google Analytics component was integrated, the
Internet browser on the information technology system of the data subject will
automatically submit data through the Google Analytics component for the
purpose of online advertising and the settlement of commissions to Google.
During the course of this technical procedure, the enterprise Google gains
knowledge of personal information, such as the IP address of the data subject,
which serves Google, inter alia, to understand the origin of visitors and clicks,
and subsequently create commission settlements.

The cookie is used to store personal information, such as the access time, the
location from which the access was made, and the frequency of visits of our
website by the data subject. With each visit to our Internet site, such personal
data, including the IP address of the Internet access used by the data subject,
will be transmitted to Google in the United States of America. These personal
data are stored by Google in the United States of America. Google may pass
these personal data collected through the technical procedure to third parties.
The data subject may, as stated above, prevent the setting of cookies through
our website at any time by means of a corresponding adjustment of the web
browser used and thus permanently deny the setting of cookies. Such an
adjustment to the Internet browser used would also prevent Google Analytics
from setting a cookie on the information technology system of the data subject.
In addition, cookies already in use by Google Analytics may be deleted at any
time via a web browser or other software programs.
In addition, the data subject has the possibility of objecting to a collection of
data that are generated by Google Analytics, which is related to the use of this
website, as well as the processing of this data by Google and the chance to
preclude any such. For this purpose, the data subject must download a browser
add-on under the link https://tools.google.com/dlpage/gaoptout and install it.
This browser add-on tells Google Analytics through a JavaScript, that any data
and information about the visits of Internet pages may not be transmitted to
Google Analytics. The installation of the browser add-ons is considered an
objection by Google. If the information technology system of the data subject is
later deleted, formatted, or newly installed, then the data subject must reinstall
the browser add-ons to disable Google Analytics. If the browser add-on was
uninstalled by the data subject or any other person who is attributable to their
sphere of competence, or is disabled, it is possible to execute the reinstallation
or reactivation of the browser add-ons.
Further information and the applicable data protection provisions of Google
may be retrieved under https://www.google.com/intl/en/policies/privacy/ and
under https://www.google.com/analytics/terms/us.html. Google Analytics is
further explained under the following Link https://www.google.com/analytics/.

15. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE
OF INSTAGRAM
On this website, the controller has integrated components of the service
Instagram. Instagram is a service that may be qualified as an audiovisual
platform, which allows users to share photos and videos, as well as
disseminate such data in other social networks.
The operating company of the services offered by Instagram is Instagram LLC,
1 Hacker Way, Building 14 First Floor, Menlo Park, CA, UNITED STATES.
With each call-up to one of the individual pages of this Internet site, which is
operated by the controller and on which an Instagram component (Insta button)
was integrated, the Internet browser on the information technology system of

the data subject is automatically prompted to the download of a display of the
corresponding Instagram component of Instagram. During the course of this
technical procedure, Instagram becomes aware of what specific sub-page of
our website was visited by the data subject.
If the data subject is logged in at the same time on Instagram, Instagram
detects with every call-up to our website by the data subject—and for the entire
duration of their stay on our Internet site—which specific sub-page of our
Internet page was visited by the data subject. This information is collected
through the Instagram component and is associated with the respective
Instagram account of the data subject. If the data subject clicks on one of the
Instagram buttons integrated on our website, then Instagram matches this
information with the personal Instagram user account of the data subject and
stores the personal data.
Instagram receives information via the Instagram component that the data
subject has visited our website provided that the data subject is logged in at
Instagram at the time of the call to our website. This occurs regardless of
whether the person clicks on the Instagram button or not. If such a
transmission of information to Instagram is not desirable for the data subject,
then he or she can prevent this by logging off from their Instagram account
before a call-up to our website is made.
Further information and the applicable data protection provisions of Instagram
may be retrieved under https://help.instagram.com/155833707900388 and
https://www.instagram.com/about/legal/privacy/.

16. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE
OF TWITTER
On this website, the controller has integrated components of Twitter. Twitter is
a multilingual, publicly-accessible microblogging service on which users may
publish and spread so-called ‘tweets,’ e.g. short messages, which are limited to
280 characters. These short messages are available for everyone, including
those who are not logged on to Twitter. The tweets are also displayed to so-
called followers of the respective user. Followers are other Twitter users who
follow a user’s tweets. Furthermore, Twitter allows you to address a wide
audience via hashtags, links or retweets.
The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite
900, San Francisco, CA 94103, UNITED STATES.
With each call-up to one of the individual pages of this Internet site, which is
operated by the controller and on which a Twitter component (Twitter button)
was integrated, the Internet browser on the information technology system of
the data subject is automatically prompted to download a display of the
corresponding Twitter component of Twitter. Further information about the
Twitter buttons is available under
https://about.twitter.com/de/resources/buttons. During the course of this
technical procedure, Twitter gains knowledge of what specific sub-page of our

website was visited by the data subject. The purpose of the integration of the
Twitter component is a retransmission of the contents of this website to allow
our users to introduce this web page to the digital world and increase our
visitor numbers.
If the data subject is logged in at the same time on Twitter, Twitter detects with
every call-up to our website by the data subject and for the entire duration of
their stay on our Internet site which specific sub-page of our Internet page was
visited by the data subject. This information is collected through the Twitter
component and associated with the respective Twitter account of the data
subject. If the data subject clicks on one of the Twitter buttons integrated on
our website, then Twitter assigns this information to the personal Twitter user
account of the data subject and stores the personal data.
Twitter receives information via the Twitter component that the data subject has
visited our website, provided that the data subject is logged in on Twitter at the
time of the call-up to our website. This occurs regardless of whether the person
clicks on the Twitter component or not. If such a transmission of information to
Twitter is not desirable for the data subject, then he or she may prevent this by
logging off from their Twitter account before a call-up to our website is made.
The applicable data protection provisions of Twitter may be accessed under
https://twitter.com/privacy?lang=en.

17. DATA PROTECTION PROVISIONS ABOUT THE APPLICATION AND USE
OF YOUTUBE
On this website, the controller has integrated components of YouTube.
YouTube is an Internet video portal that enables video publishers to set video
clips and other users free of charge, which also provides free viewing, review
and commenting on them. YouTube allows you to publish all kinds of videos, so
you can access both full movies and TV broadcasts, as well as music videos,
trailers, and videos made by users via the Internet portal.
The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San
Bruno, CA 94066, UNITED STATES. The YouTube, LLC is a subsidiary of
Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351,
UNITED STATES.
With each call-up to one of the individual pages of this Internet site, which is
operated by the controller and on which a YouTube component (YouTube
video) was integrated, the Internet browser on the information technology
system of the data subject is automatically prompted to download a display of
the corresponding YouTube component. Further information about YouTube
may be obtained under https://www.youtube.com/yt/about/en/. During the
course of this technical procedure, YouTube and Google gain knowledge of
what specific sub-page of our website was visited by the data subject.
If the data subject is logged in on YouTube, YouTube recognizes with each
call-up to a sub-page that contains a YouTube video, which specific sub-page
of our Internet site was visited by the data subject. This information is collected

by YouTube and Google and assigned to the respective YouTube account of
the data subject.
YouTube and Google will receive information through the YouTube component
that the data subject has visited our website, if the data subject at the time of
the call to our website is logged in on YouTube; this occurs regardless of
whether the person clicks on a YouTube video or not. If such a transmission of
this information to YouTube and Google is not desirable for the data subject,
the delivery may be prevented if the data subject logs off from their own
YouTube account before a call-up to our website is made.
YouTube’s data protection provisions, available at
https://www.google.com/intl/en/policies/privacy/, provide information about the
collection, processing and use of personal data by YouTube and Google.

18. PAYMENT METHOD: DATA PROTECTION PROVISIONS ABOUT THE
USE OF PAYWAY AS A PAYMENT PROCESSOR
On this website, the controller has integrated components of WSPay – Web
studio d.o.o.
If the data subject chooses “WSPay” as the payment option in the online
reservation/booking during the ordering process, we automatically transmit the
data of the data subject to PayWay. By selecting this payment option, the data
subject agrees to the transfer of personal data required for payment
processing.
The personal data transmitted to WSPay is usually first name, last name,
address, telephone number, or other data necessary for payment processing.
The processing of the purchase contract also requires such personal data,
which are in connection with the respective order.
The transmission of the data is aimed at payment processing and fraud
prevention. The controller will transfer personal data to WSPay, in particular, if
a legitimate interest in the transmission is given. The personal data exchanged
between WSPay and the controller for the processing of the data will be
transmitted by WSPay to economic credit agencies. This transmission is
intended for identity and creditworthiness checks.
WSPay will, if necessary, pass on personal data to affiliates and service
providers or subcontractors to the extent that this is necessary to fulfill
contractual obligations or for data to be processed in the order.
The data subject has the possibility to revoke consent for the handling of
personal data at any time from WSPay. A revocation shall not have any effect
on personal data which must be processed, used or transmitted in accordance
with (contractual) payment processing.

19. LEGAL BASIS FOR THE PROCESSING

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for
which we obtain consent for a specific processing purpose. If the processing of
personal data is necessary for the performance of a contract to which the data
subject is party, as is the case, for example, when processing operations are
necessary for the supply of goods or to provide any other service, the
processing is based on Article 6(1) lit. b GDPR. The same applies to such
processing operations which are necessary for carrying out pre-contractual
measures, for example in the case of inquiries concerning our products or
services. Is our company subject to a legal obligation by which processing of
personal data is required, such as for the fulfillment of tax obligations, the
processing is based on Art. 6(1) lit. c GDPR.
In rare cases, the processing of personal data may be necessary to protect the
vital interests of the data subject or of another natural person. This would be
the case, for example, if a visitor were injured in our company and his name,
age, health insurance data or other vital information would have to be passed
on to a doctor, hospital or other third party. Then the processing would be
based on Art. 6(1) lit. d GDPR.
Finally, processing operations could be based on Article 6(1) lit. f GDPR. This
legal basis is used for processing operations which are not covered by any of
the abovementioned legal grounds, if processing is necessary for the purposes
of the legitimate interests pursued by our company or by a third party, except
where such interests are overridden by the interests or fundamental rights and
freedoms of the data subject which require protection of personal data. Such
processing operations are particularly permissible because they have been
specifically mentioned by the European legislator. He considered that a
legitimate interest could be assumed if the data subject is a client of the
controller (Recital 47 Sentence 2 GDPR).

20. THE LEGITIMATE INTERESTS PURSUED BY THE CONTROLLER OR BY
A THIRD PARTY
Where the processing of personal data is based on Article 6(1) lit. f GDPR our
legitimate interest is to carry out our business in favor of the well-being of all
our employees and the shareholders.

21. PERIOD FOR WHICH THE PERSONAL DATA WILL BE STORED
The criteria used to determine the period of storage of personal data is the
respective statutory retention period. After expiration of that period, the
corresponding data is routinely deleted, as long as it is no longer necessary for
the fulfillment of the contract or the initiation of a contract.

22. PROVISION OF PERSONAL DATA AS STATUTORY OR CONTRACTUAL
REQUIREMENT; REQUIREMENT NECESSARY TO ENTER INTO A
CONTRACT; OBLIGATION OF THE DATA SUBJECT TO PROVIDE THE

PERSONAL DATA; POSSIBLE CONSEQUENCES OF FAILURE TO PROVIDE
SUCH DATA
We clarify that the provision of personal data is partly required by law (e.g. tax
regulations) or can also result from contractual provisions (e.g. information on
the contractual partner).
Sometimes it may be necessary to conclude a contract that the data subject
provides us with personal data, which must subsequently be processed by us.
The data subject is, for example, obliged to provide us with personal data when
our company signs a contract with him or her. The non-provision of the
personal data would have the consequence that the contract with the data
subject could not be concluded.
Before personal data is provided by the data subject, the data subject must
contact any employee. The employee clarifies to the data subject whether the
provision of the personal data is required by law or contract or is necessary for
the conclusion of the contract, whether there is an obligation to provide the
personal data and the consequences of non-provision of the personal data.

23. EXISTENCE OF AUTOMATED DECISION-MAKING
As a responsible company, we do not use automatic decision-making or
profiling.

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